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About the Project Level Sent Email Report
The project level Sent Email Report will show all emails that have been initiated within a project. There is also the Organization Level Sent Email Report that will show all emails sent within an Organization.
The Sent Email Reports are the confirmation that the StratusVue solution website initiated the process to send the email to the recipient. The sent email report provides an exact view of the email that was initiated to the recipient.
It is important to understand that the Sent Email Report is not a delivery confirmation. Emails can only be delivered to valid email addresses. Any emails that are sent and returned as undeliverable will be provided to the Organization Admin on a daily basis. If you have any questions, please contact Your Support Team.
To help ensure delivery of emails, please have all recipients add both the Support email address and noreply email address of their collaboration site to their Safe Senders List. (Please check with your Trainer or Organization Admin to confirm the domain of system emails)
- support@stratusvue.com; noreply@stratusvue.com
- support@sagecpc.com; noreply@sagecpc.com
The Project Level Sent Email Report can only be accessed by Project Admins and Organization Admins.
This report can be located in the Project Report Module of the project:
The Filters
To Email Address = A text field that can be used to search/filter for an email address, or parts of an email address (such as a domain)
By Date From = The beginning date to search/filter for sent emails (defaults to current date when the Sent Email Report is opened)
By Date To = The end date to search/filter for Sent Emails (defaults to current date when the Sent Email Report is opened)
Time = A text field that can be used to search/filter for a specific time sent.
Subject = A text field that can be used to search/filter for a specific email subject.
Category = Feature Coming Soon!
Text = A text field that can used to search/filter for specific text within the email text.
Once filters have been applied, using the Run button will run the filters on the project data and return results for viewing.
Viewing the Results
Once the filters are entered, use the Refresh button to apply those filters to the data. The Sent Email Report Preview Grid will populate with the results based off of the filter criteria entered.
