A user can have many sessions of the StratusVue Website open within one browser, using many different tabs, and only occupy one license. It is when the user has a session of the StratusVue Website in one browser, such as Chrome, and then clicks a link to open a document from an email and it is opened in a new browser such as Internet Explorer. This action would cause more than one license being occupied by one user. A simple adjustment can be made to your default browser that can help prevent this from happening. If you prefer to work in Chrome but your default browser is not Chrome you can update this by following the instructions below.
Updating the default browser, will control what browser is used when clicking on a PDF file.
Search on local computer default browser. Then click Choose a default web browser.
Your default browser will present, clicking the icon will give you the option to change to a different default browser.
