A user can have many sessions of the StratusVue Website open within one browser, using many different tabs, and only occupy one license. It is when the user has a session of the StratusVue Website in one browser, such as Chrome, and then clicks a link to open a document from an email and it is opened in a new browser such as Internet Explorer. This action would cause more than one license being occupied by one user. A simple adjustment can be made to your default browser that can help prevent this from happening. If you prefer to work in Chrome but your default browser is not Chrome you can update this by following the instructions below. 

 

Updating the default browser, will control what browser is used when clicking on a PDF file. 

 

Search on local computer default browser. Then click Choose a default web browser. 

 

Machine generated alternative text:
All Apps 
Best match 
Documents 
Web 
More 
Choose a default web browser 
System settings 
Settings 
Et Default apps 
Search the web 
p default br - see web results 
p default bd 
3823 
Choose a default web browser 
System settings 
Open

Your default browser will present, clicking the icon will give you the option to change to a different default browser.

 

Machine generated alternative text:
Settings 
Gö Home 
Find a setting 
Apps 
Apps & features 
Default apps 
Offline maps 
Apps for websites 
Video playback 
Startup 
Default apps 
Photos 
Video player 
Movies & TV 
Web browser 
Rese 
Cho 
Cho 
Set 
Ch 
use 
Firefox 
Choose an app 
Firefox 
Google Chrome 
Internet Explorer 
Microsoft Edge 
Look for an app in the Microsoft Store 
Get help 
Give feedback 
check mail, ' 
at Microsoft